You can move house online by clicking here and filling out the form.
Moving House
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How do I move house with Just Energy?
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What do I do if I’ve moved into a new property and my power is off?
Before moving house, it is always best to contact us and advise if the power is on at your new property or not. If there is no power, check that the main switch is on. If you are unsure, please call us on 0508 587 836 and we can organise a reconnection within 4-6 hours (reconnection fees may apply).
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What do I do if I’m moving house or adding another property to my account?
If you are moving or wanting to add another property to your account, please log in to your My Account and fill in the 'Moving House' section details.
Please state in the ‘final meter reading’ field if you are not moving out of your current property. Our team will be in touch if they have any further questions or need any further details from you.
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If I’m moving, can I keep the same pricing?
It is not guaranteed that you will be able to keep the same rates if you are moving house, as rates depend on a number of factors, such as where you are located, what lines company you are with and the configuration of the meter on your site. To find out what your new rates would be, please fill in the form here, or email our team on customer.care@justenergy.co.nz