We understand it’s a difficult time for many and we’re here to help. If you’re struggling to pay your bill, please email our Customer Care Team to discuss payment options. Our Pay it Forward Programme provides support to customers experiencing energy hardship.
MoneyTalks is a great free financial helpline that offers confidential budgeting advice. Their team of Financial Mentors provide free advice, support, and connect people with local budgeting services in their community. You can find more information or book a free appointment here.