The changes result from the increasing electricity supply costs and inflation. We’re always looking for ways to provide value to our customers, but unfortunately, we don’t control all the charges that make up your bill.
We commit to flowing through Network Services Charges with no markup1. On 1 April 2024, the Network Services Charges for your property may go up, down, or remain the same depending on where you live in the country.
1 It is impractical to flow through the per kWh Network charges for all networks. Network Services charges will be calculated for some networks using published prices and other assumptions that allow us to recover network charges across our customer base on your network.